Privacy Policy

Effective Date: December 13, 2025

Senior Sense Inc. (“Senior Sense,” “Company,” “we,” “our,” or “us”) is committed to protecting the privacy, confidentiality, and security of personal information entrusted to us. This Privacy Policy describes how we collect, use, store, disclose, and safeguard information when you access or use our websites, mobile applications, wearable devices, software platforms, and related services (collectively, the “Services”).

By accessing or using the Services, you acknowledge that you have read, understood, and agreed to this Privacy Policy.

1. Scope of This Policy

This Privacy Policy applies to:

Website visitors
Mobile and desktop application users
Device and wearable users
Customers, partners, and research participants

This policy does not apply to third-party websites, platforms, or services that may be linked from our Services.

2. Categories of Information We Collect

We collect information to operate effectively and deliver meaningful, personalized experiences.

a. Personal Identification Information

Full name
Email address
Phone number
Physical address
Date of birth
Account credentials

b. Health, Wellness & Biometrics

Heart rate and heart rate variability
Sleep duration and sleep quality metrics
Activity and mobility data
Other physiological or wellness indicators

Health data is processed solely to provide health-related insights and improve service quality.

c. Financial & Transaction Data

Payment method details
Billing history
Subscription status

(All payment data is processed via secure third-party payment processors.)

d. Technical Data

Device identifiers
Operating system and firmware version
IP address and network information
Crash logs and diagnostic data

e. Usage Data

Feature usage
Interaction patterns
Session duration
Error reports

3. How We Collect Information

We collect information through:

● Direct user input
● Device sensors and software
● Cookies & analytics tools
● Support communications
● Voluntary surveys
● Research participation

4. Purpose of Data Collection

Provide, operate, and maintain the Services
Deliver personalized insights and recommendations
Improve system performance and product design
Communicate service updates and notifications
Manage accounts, subscriptions, and support
Conduct internal research and analytics
Ensure platform security and fraud prevention
Meet legal, regulatory, and compliance obligations

5. Legal Basis for Processing

For individuals located in the EU/EEA, we process based on:

Explicit user consent
Performance of contractual obligations
Compliance with legal requirements
Legitimate business interests

6. Health Data Protection

Senior Sense treats health-related data with heightened sensitivity. Although Senior Sense Inc. may not yet be formally certified under HIPAA in the United States, we implement HIPAA-aligned safeguards:

Role-based access control
Data minimization
Secure storage and transmission
Internal confidentiality policies

7. Artificial Intelligence

Some features of the Services may use AI or automated systems to analyze data and generate insights.

These systems do not make medical diagnoses
Are designed to support awareness, not replace professional judgment
Operate under strict data protection and security controls

8. Data Sharing & Disclosure

We do not sell personal information.

With trusted vendors under contractual safeguards
To comply with legal or regulatory requirements
To protect rights, safety, or property
During corporate transactions (merger, acquisition)

9. International Data Transfers

When transferring data internationally, we apply:

Standard contractual clauses
Secure cloud infrastructure
Data protection impact assessments

10. Cookies & Tracking

We use cookies to improve performance, remember preferences, and analyze traffic. Users can control cookie settings via browser preferences.

11. Data Retention Policy

We retain personal data only for as long as necessary to provide Services, fulfill legal obligations, resolve disputes, and enforce agreements. When no longer required, data is securely deleted or anonymized.

12. Data Security Measures

Encryption in transit and at rest
Secure authentication systems
Regular security reviews
Limited internal access controls

13. User Rights & Choices

● Request access to data
● Correct inaccurate info
● Request deletion
● Withdraw consent
● Object to processing
● Opt out of marketing

14. California Privacy Rights (CCPA)

California residents may request disclosure of collected data, request deletion, or opt out of processing. We do not discriminate against users exercising their rights.

15. Children’s Privacy

Our Services are not intended for children under 13. We do not knowingly collect personal data from children without verified parental consent.

16. Third-Party Integrations

We are not responsible for the privacy practices of third-party platforms. Users are encouraged to review those policies independently.

17. Accessibility

Senior Sense is committed to inclusive access and strives to comply with WCAG standards.

18. Policy Updates

We may revise this policy periodically. Updates will be posted with a revised effective date. Continued use constitutes acceptance.

19.Contact Information

Senior Sense Inc.

📧 Email:senior.sense.ai@gmail.com

📍 Address:San Francisco, California, USA