Terms & Conditions

1.Eligibility & Acceptance

• You must be at least 18 years old, or have permission from a parent or legal guardian, to use the Services.
• By using the Services, you confirm that you are legally capable of entering into this agreement.
• If you are using the Services on behalf of another person or organization, you confirm you have the authority to do so.

2.Nature of Services

Senior Sense provides:

• Health and wellness monitoring tools
• Activity and safety insights
• AI-assisted notifications and reports
• Software and devices designed primarily to support elderly users and caregivers

The Services are designed to support awareness and monitoring, not to replace human judgment or professional services.

4.User Accounts & Responsibilities

• Some features require account registration.
• You agree to provide accurate and up-to-date information.
• You are responsible for keeping your login credentials secure.
• You are responsible for all activity under your account.
• Notify us immediately if you suspect unauthorized access.

5.Acceptable Use

You agree not to:

• Use the Services for unlawful purposes
• Attempt to access systems or data without authorization
• Interfere with the operation or security of the Services
• Copy, resell, reverse engineer, or exploit the Services
• Misuse data belonging to other users

Violation may result in suspension or termination.

6.Devices & Data Accuracy

• Device readings and AI insights may vary due to environment, user behavior, or technical limitations.
• Data is not guaranteed to be 100% accurate or continuous.
• Senior Sense is not responsible for errors, delays, or missed alerts.

7.Artificial Intelligence Usage

• Some features use automated or AI-based systems.
• AI outputs are support tools, not final decisions.
• Senior Sense does not guarantee completeness, accuracy, or suitability of AI-generated information.

8.Intellectual Property

All content, software, designs, logos, trademarks, and technology used in the Services belong to Senior Sense or its licensors.

You may not copy, distribute, modify, or create derivative works without written permission.

9.Payments & Subscriptions (If Applicable)

• Some Services or devices may require payment.
• Prices and billing terms will be clearly shown before purchase.
• Failure to complete payment may limit access to paid features.

10.Refunds & Cancellations

• Refunds, if offered, follow the refund terms displayed at the time of purchase.
• Subscriptions may be cancelled, but previously paid fees may not be refundable unless required by law.

11.Privacy & Data Protection

Your use of the Services is governed by our Privacy Policy, which explains how we collect, use, and protect your data.

By using the Services, you consent to data processing as described in that policy.

12.Third-Party Services

The Services may include links or integrations with third-party platforms. Senior Sense is not responsible for their content, policies, or practices.

13.Suspension & Termination

We may suspend or terminate access to the Services:

• If these Terms are violated
• For security or operational reasons
• With or without notice, where legally permitted

You may stop using the Services at any time.

14.Disclaimer of Warranties

The Services are provided “as is” and “as available.”

We make no guarantees regarding:

• Accuracy
• Availability
• Reliability
• Fitness for a particular purpose

15.Limitation of Liability

To the maximum extent permitted by applicable law:

• Senior Sense is not liable for indirect, incidental, or consequential damages
• Use of the Services is at your own risk

16.Indemnification

You agree to indemnify and hold Senior Sense harmless from claims or damages arising from:

• Your misuse of the Services
• Violation of these Terms
• Violation of applicable laws or third-party rights

17.International Use

• The Services may be accessed globally.
• You are responsible for complying with local laws in your country.
• Data may be stored or processed in different locations using secure systems.

18.Changes to These Terms

We may update these Terms from time to time.

Updated versions will be posted with a new effective date.

Continued use means acceptance of the updated Terms.

19.Governing Law

These Terms shall be governed by and interpreted in accordance with applicable laws based on the user’s jurisdiction, without exclusive reference to any single country.